Frequently Asked Question
Do you support customized services?
we are dedicated to providing comprehensive solutions for textile machinery. We deeply understand our customers’ production needs and, combine market trends and technological advancements, provide appropriate textile machinery selection advice. Additionally, we support equipment customization, tailoring machinery to meet the specific production requirements of our customers based on their unique needs.
Can I provide on-site technical support?
Yes, we provide on-site technical support services, including equipment installation, debugging, maintenance and troubleshooting, to ensure the normal operation of the equipment.
Does operation training provide?
Yes, we provide free operation training to ensure that operators can correctly use and maintain equipment and improve production efficiency.
Do You Want Custom Project With SutexMach?
How long does it take for the equipment to undergo comprehensive maintenance?
It is recommended to carry out minor maintenance every 100 hours and major maintenance every 3000 hours, including replacing lubricating oil, inspecting and replacing wearing parts to ensure long-term stable operation of the equipment.
How long does it take to install and debug the SutexMach textile machinery?
Installation and commissioning time depends on the specific equipment configuration and production site conditions. We will provide detailed installation plans and technical support to ensure that the equipment can be quickly installed and debugged and put into production as soon as possible.
How long is the warranty period for textile machine?
We provide a one-year warranty service. Free repairs and replacement of parts during the warranty period, and paid maintenance services after the warranty period.
Can you provide detailed equipment technical information?
Yes, we provide detailed equipment technical information, including operation manuals, maintenance manuals, technical parameters, etc., to help users better understand and use the equipment.
Is the installation of the equipment complex?
Our textile making machine is simple in design and easy to install, but in order to ensure best performance, it is recommended to install and debug it by our professional engineers.
Is the operation interface of textile machinery user-friendly?
Yes, our textile machinery is equipped with a user-friendly operation interface, and the touch screen control is simple and intuitive. New users can operate it proficiently after simple training.