FAQs

Frequently Asked Question

we are dedicated to providing comprehensive solutions for textile machinery. We deeply understand our customers’ production needs and, combine market trends and technological advancements, provide appropriate textile machinery selection advice. Additionally, we support equipment customization, tailoring machinery to meet the specific production requirements of our customers based on their unique needs.

Yes, we provide on-site technical support services, including equipment installation, debugging, maintenance and troubleshooting, to ensure the normal operation of the equipment.

Yes, we provide free operation training to ensure that operators can correctly use and maintain equipment and improve production efficiency.

FAQ

Do You Want Custom Project With SutexMach?

It is recommended to carry out minor maintenance every 100 hours and major maintenance every 3000 hours, including replacing lubricating oil, inspecting and replacing wearing parts to ensure long-term stable operation of the equipment.

Installation and commissioning time depends on the specific equipment configuration and production site conditions. We will provide detailed installation plans and technical support to ensure that the equipment can be quickly installed and debugged and put into production as soon as possible.

We provide a one-year warranty service. Free repairs and replacement of parts during the warranty period, and paid maintenance services after the warranty period.

Yes, we provide detailed equipment technical information, including operation manuals, maintenance manuals, technical parameters, etc., to help users better understand and use the equipment.

Our textile making machine is simple in design and easy to install, but in order to ensure best performance, it is recommended to install and debug it by our professional engineers.

Yes, our textile machinery is equipped with a user-friendly operation interface, and the touch screen control is simple and intuitive. New users can operate it proficiently after simple training.